Frequently Asked Questions

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How can I track my order?
How many days will it take to receive my order?
What countries do you ship to?
Do you provide technical support or assistance for setting up Purchased electronics?
How can I speak to someone about my order?
How can I track my order?
Once your order ships, you’ll receive a tracking number via email or SMS. You can track it through our website or the courier’s site.
How many days will it take to receive my order?
Orders are typically processed within 1–2 business days. Delivery takes 3–7 business days depending on your location and shipping option selected.
What countries do you ship to?
We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.
Do you provide technical support or assistance for setting up Purchased electronics?
Yes, we have a dedicated technical support team available online. They can assist you with setup, troubleshooting, and any technical questions you might have about your purchase.
How can I speak to someone about my order?
Our customer support is available by phone, live chat, or email Monday–Friday. Visit our Contact Us page for details.